Welcome to our FAQ section

Below, you’ll find answers to some of the most common questions we receive. If you don’t see the answer to your question here, feel free to contact us, and we’ll be happy to assist you.

What products do you offer?

We offer a wide range of small, lightweight products across several categories, including:

  • Kitchen: Gadgets, cookware, small appliances, and more.
  • Tools: DIY tools, home improvement tools, and accessories.
  • Vitamins & Supplements: Health and wellness products to support your well-being.
  • Home: Home décor, storage solutions, and essentials.
  • Health & Beauty: Skincare products, beauty tools, and personal care items.

Can I modify or cancel my order after placing it?

Once your order is placed and processed, it is usually shipped within 1-2 business days. Unfortunately, we cannot modify or cancel orders once they have been processed. If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request before the order is shipped.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return most items within 30 days for a full refund. Items must be unused, in original packaging, and in resellable condition.

To initiate a return, simply contact our customer support team at info@goldenhorizonsgroup.com.

Are the products listed on your site in stock?

We do our best to ensure that all products listed on our website are in stock and ready for immediate shipping. If a product is out of stock, it will be marked as "Out of Stock" on the product page. You can sign up to be notified when the product becomes available again.

Do you ship internationally?

Currently, we only ship within the United States. However, we are exploring options to expand our shipping to other regions. Stay tuned for updates.

How can I place an order?

Placing an order with us is easy! Simply browse our product categories, add items to your cart, and proceed to checkout. You’ll be prompted to enter your shipping details and payment information to complete your purchase.

How do I track my order?

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your order’s status and estimated delivery date.

Do you offer gift cards?

Currently, we do not offer gift cards. However, we are considering adding this option in the future. Please stay tuned for updates.

How do I contact customer support?

If you have any questions or concerns, our customer support team is here to help! You can reach us by: